Top IGA award for local supermarket

A COMMITMENT to quality and service has earned Marks IGA Mansfield high recognition at the 2025 Victorian IGA Awards of Excellence where the local supermarket took out two state awards for Large Meat Department of the Year and Large Delicatessen Department of the Year. The annual awards held on March 1 hosted by former competitive swimmer and television personality, Giaan Rooney provided an opportunity to formally acknowledge and celebrate the achievements of independent retailers across the state. The Mansfield IGA was nominated for five awards according to thrilled owner Stephen Marks. Taking out not one, but two awards is a reflection of the considerable investment the family-owned business established in 1953 has made. "Both the deli and the meat department were looking a bit tired so we freshened them up," said Mr Marks. The judges commented, "The delicatessen department has really hit its stride since undergoing recent upgrade works to modernise it and significantly expand the range on offer". From freshly cut cheeses to inhouse made meals and salads, it was noted the deli at Marks IGA aims to offer quality food items, from a broad and localised range. Also the role of friendly staff always on hand to serve and provide customer advice was included. "As for their meat, the store provides a full-service butchery, and the team work tirelessly to provide an extensive range of quality meat to customers every day," judges commented. "With in store butchers on hand, customers are treated to a broad range of expertly boned portions from high end offers to everyday economy cuts," they added. "We really appreciate the support of the locals but none of this could happen without our most wonderful staff," said Mr Marks. Twenty one awards were presented during the evening, highlighting the amazing milestones and support that these IGA stores provide to their local communities. The awards were judged on a range of criteria, including customer service, community pride, department excellence, brand values, merchandising and the stores' overall performance. Marks IGA Mansfield will now progress to the National Awards of Excellence in July on the Gold Coast in Queensland, where they will be up against their state category winners across Australia.

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